Shipping Policy
Welcome to OneSpaceIndia. We offer subscription packages for our services, and no physical products are sold or shipped. This Shipping Policy outlines how we manage the delivery of our digital services.
1. Digital Service Delivery
As our services are delivered digitally, there is no physical shipment involved. Once you subscribe to a package, you will receive access to the services and features included in your subscription through your online account.2. Subscription Activation
- Instant Access: Upon successful payment, your subscription will be activated immediately, and you will have instant access to the services provided under your chosen package.
- Confirmation Email: You will receive a confirmation email with the details of your subscription, including the activation date and the features included in your package.
3. Account Access
- Login Credentials: If you are a new subscriber, you will receive an email with your login credentials to access your account. If you are an existing subscriber, you can continue to use your current login credentials.
- Access Issues: If you experience any issues accessing your account or the subscribed services, please contact our customer support team for assistance.
4. Service Availability
Our services are available 24/7, subject to any scheduled maintenance or unforeseen technical issues. We strive to ensure continuous availability of our services and will notify subscribers in advance of any scheduled maintenance that may affect access.5. Subscription Changes
- Upgrades and Downgrades: You can upgrade or downgrade your subscription package at any time. The changes will take effect immediately, and any adjustments to your billing will be reflected in your next billing cycle.
- Renewals and Cancellations: Subscriptions are automatically renewed according to the billing cycle of your chosen package. You can cancel your subscription at any time through your account settings. Cancellations will take effect at the end of the current billing period.
6. Refunds
As our services are delivered digitally, we do not offer refunds for subscription fees already paid. However, if you encounter any issues with our services, please contact our customer support team, and we will work to resolve the issue promptly.