Return Policy
Welcome to OneSpaceIndia. Since we provide subscription-based digital services and do not sell any physical products, this Return Policy clarifies our policy regarding returns and refunds.
1. No Physical Products
- Digital Services Only: Our offerings are purely digital services, such as access to our doctor directory and subscription packages. As such, there are no physical products sold or shipped by [Your Doctor Directory].
- Non-Returnable Services: Since there are no physical items, there is nothing to return. Our services are delivered digitally and are accessible immediately upon successful payment.
2. Subscription Terms
- Commitment Period: By subscribing to our services, you commit to the entire duration of the subscription period, whether it is monthly or annually.
- No Cancellation of Active Subscriptions: Once a subscription is activated, it cannot be canceled until the end of the current billing cycle.
3. Refund Policy
- No Refunds: We do not offer refunds for subscription fees already paid. This policy is in place because our digital services are delivered immediately upon payment and are fully accessible for the duration of the subscription period.
- Exceptional Circumstances: If you encounter significant technical issues that prevent you from using our services, please contact our customer support team. Refund requests due to technical issues are reviewed on a case-by-case basis and are at the sole discretion of OneSpaceIndia.
4. Account Access and Management
- Login Credentials: Upon successful subscription, you will receive login credentials to access your account and the subscribed services. If you face any issues accessing your account, please contact our customer support team for assistance.
- Subscription Management: You can manage your subscription settings, including opting out of auto-renewal, through your account dashboard.
5. Service Availability
Our digital services are available 24/7, subject to any scheduled maintenance or unforeseen technical issues. We strive to ensure continuous availability of our services and will notify subscribers in advance of any scheduled maintenance that may affect access.